Written by

Stanhope Team

< 1 minute read

Updated 10th October 2025

Stanhope’s client portal is your one-stop-shop for everything related to your policy with us. We know that managing your account should be simple, secure, and stress-free. That’s why we’ve created this step-by-step video guide to help you get the most out of your client portal.

Whether you’re logging in for the first time or just need a refresher, this walkthrough will show you how to navigate key features, access important documents, and stay connected with us – all in one convenient place.

Watch the video below to get started.

Alternatively, follow these steps:

Step 1 – Click the link in your welcome email

This will lead you directly to the portal.

Step 2 – Create an account

You will need your policy number, email address and telephone number – make sure they match the details we have.

Step 3 – Explore your dashboard

Here, you can view your policy and documents, report a claim, speak to your account executive, read our blogs, and more.

Need some help? Simply contact us and we’ll be happy to answer any questions you may have about your client portal.

Written by Stanhope Team

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market.