Matthew Ashton

Written by

Matthew Ashton

Reviewed by William Cooper

3 minute read

Updated 28th November 2024

Every year, Black Friday generates an enormous amount of traffic from shoppers who are eager to take advantage of exclusive offers. But in their haste to save money, many customers fail to recognise that Black Friday also presents an exciting opportunity for cybercriminals.

Fraud incidents rise 22% on Black Friday alone, with the average shopper losing £970. That’s why, though it’s always satisfying to secure a good offer, you should take some precautions before snagging that Black Friday deal online.

Trust your credit card

Unlike debit cards, credit cards have measures that are designed to safeguard you while you shop. Every purchase you make on your credit card is protected, meaning that if your item never arrives you can claim back the cost through your card provider. Using your credit card also means that in the event your credit card bank details are stolen, your main bank account will remain secure.

Layers of protection

You want to make it as difficult as possible for cybercriminals to access your bank account, so the more layers of protection there are between them and your account, the better.

Two-step verification, whereby a code is sent to your email or phone before logging in, adds an extra layer of difficulty against cybercriminals trying to breach your account.

Before you shop, make sure you have a different password for each of your bank accounts (if you have multiple). While many people use the same password for all their accounts, this is not considered best practice, as a cybercriminal who has successfully breached one of your bank accounts is likely to want to continue their success by moving onto another account.

Think before you click

If you’ve purchased a few items on Black Friday, you’ll have received more than a few order confirmation emails.

Cybercriminals know this and will use it to their advantage by targeting you with fraudulent phishing emails, posing as legitimate retail websites. Once you click into the email, you may be redirected to a realistic spoof website before being prompted to enter your bank details. Or, clicking the email link may begin to download malware onto your phone or computer, which can then give cybercriminals access to your sensitive information.

That’s why it’s essential to be mindful about what you click on, even if you are expecting order confirmation emails or similar.

Only purchase from trusted websites

While it’s true that you should only make purchases from websites you trust, scammers have become skilled at creating fake websites that look legitimate and are often identical to the copied source.

To make sure the website you’re planning to purchase from is legitimate, check that its web address begins with ‘https//:’ which indicates that a website is encrypted (and therefore secure).

If you want to purchase an item or service from a lesser-known company online, make sure you’ve vouched for its legitimacy on a trusted consumer review site like Trustpilot or Feefo, which will helpfully show you an average customer rating of the site.

What if I’ve already been scammed?

Losing money – especially a large sum – can be a highly emotional affair, but it’s important to take a moment to regroup and approach the situation with a level head. This helpful article from the Citizens Advice Bureau will be able to inform you on your next steps, depending on the method in which you were potentially scammed.

It’s also worth checking the policy terms of your home insurance, as it may cover you for fraud you encounter when shopping online.

Stay cyber-safe with Stanhope

Even when we’re being careful, sometimes accidents happen – after all, anyone can be the victim of a scam.

But with Stanhope, getting caught in the path of an opportunist doesn’t have to ruin your year, or even your week. Rebound and recover as soon as possible with our high-value home insurance which can include identity theft and cyber cover up to £100,000. Simply contact us today for a free quote.

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Sources

https://home.barclays/news/2023/10/barclays-warns-22-per-cent-surge-black-friday-scams/

Shopping online securely (ncsc.gov.uk)

Written by Matthew Ashton

I started working in the insurance industry in 2004. Four years later, I left to focus on theological studies, working as a youth worker and then as a ministry director in Seattle, USA. When returning to the UK, I had an opportunity to work for the late Andrew Marchington. I joined his firm as a sales advisor when it had around ten staff members. Within three years, I was Head of Ops with a staff team of over 30 people. After a chance encounter in 2019 with Rachel Living and Will Cooper, I co-started Stanhope to build a high-value home, luxury watch, and jewellery broker synonymous with trust. I love being with Donna, my wife, and four kids when not working, cramming in the odd row, or run when I can. I am fortunate to love what I do and consider it a blessing to grow the Stanhope brand.

Matthew Ashton

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